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Shelter operations resource

Foster handoff checklist

Make the day an animal leaves for foster, and the day they come back, the same every time, so the foster is never guessing what staff meant.

This covers the handoff itself: the first conversation, the supplies, the contact plan, and the return. For the ongoing notes a foster sends back to staff, use the foster update handoff template.

Bring one workflow
01

Before the animal leaves

  • Confirm the foster's name, phone number, and the address the animal will stay at.
  • Confirm who at the organization is the foster's main contact, and who covers when that person is off.
  • Check that the record shows what is known, what is unknown, and what staff want the foster to watch for.
  • Write down the reason for the foster placement (space, recovery, age, behavior support, or something else).
  • Agree on the expected length of the stay, or say plainly that it is open-ended.
Foster contact
Organization contact and backup
02

What goes with the animal

  • Food and feeding instructions as staff were given them, with any change in diet noted.
  • Medication, if any, with the labeled directions from the prescriber and a note of the last dose given.
  • A copy of the record or a one-page summary, with the animal's ID and photo.
  • Supplies the organization provides, and what the foster is expected to supply.
  • Carrier, leash, or crate, and when it should come back.
Last dose given (if any)
Supplies provided
03

What the foster is told

Say these out loud and also put them on paper. A foster who is nervous on day one will not remember a verbal list.

  • Who to call for a routine question, and who to call when something seems wrong.
  • What to do outside office hours, including the emergency clinic your organization uses, if any.
  • What the foster is allowed to decide alone and what needs approval first, including veterinary spending.
  • What staff would like to hear about and how often: eating, behavior, photos, and anything unusual.
  • Whether the foster may introduce the animal to potential adopters, and who handles adoption inquiries.
Spending the foster may approve
Update rhythm
04

Check-ins during the stay

  • Set the first check-in before the animal leaves, not after.
  • Decide where updates are recorded so they land on the animal's record and not only in one person's messages.
  • Name who reviews each update and what a reviewed update looks like.
First check-in date
Where updates are recorded
05

The return or adoption handoff

  • Agree on how the foster gives notice when they need the animal to move.
  • Ask the foster for what they learned: routines, fears, likes, and what helped.
  • Collect borrowed supplies and medication that is left over, and note what came back.
  • If the foster wants to adopt, route that through the normal adoption review so it is not a side deal.
  • Thank the foster in a way that does not depend on a clever message: a prompt reply and a clear next step.
Return date
What the foster learned

Common questions

How is this different from the foster update handoff template?
This checklist covers the handoff itself, at the start and end of the stay. The foster update template covers the notes a foster sends back to staff while the animal is in their home.
Does this tell fosters how to care for an animal?
No. It lists what your organization needs to tell the foster and record. Care instructions come from your staff and your veterinarian.

Early access, founder-led

Keep this with the animal record.

WhiskerMatch is one record per animal that intake, foster, adoption review, and public profiles share. It starts with one workflow, beside the tools you already use, and a person at your organization makes every decision.

$20/month per organization, no seat limits. This is a founder-led early access invitation with no deadline. Writing to ask a question costs nothing and commits you to nothing.

Want to look first? Walk through the guided demo.