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Animal intake software

Intake is where the record starts. Make it count.

WhiskerMatch turns intake into structured, reviewable records from day one. Missing fields, owner gaps, and overdue next actions are explicit before any public movement.

The problem

Intake notes that never become public records.

Most intake happens on paper, in voice notes, or in spreadsheets that never connect to the public profile. The result: staff re-explain what the intake already said, and adopters read stale or incomplete information.

Structured fields from entry

Intake type, condition, location, and personnel are captured as structured data — not free text that gets misread later.

Missing-field alerts

Critical missing fields are flagged immediately. The case cannot drift forward without the data that downstream decisions depend on.

Owner assignment

Every intake record carries an owner. Unassigned cases are visible in the queue, not hidden in a spreadsheet tab.

Workflow handoff

Intake records route through explicit queue states — review, medical, foster planning, adoption readiness — with handoff notes that travel with the case.

Intake command desk

What a structured intake record looks like.

This preview shows the field structure, missing-field alerts, and workflow handoff that keep intake from becoming a dead end.

Intake deskNeeds review
Orchard Valley Rescue
Critical missing: 3Owner unassignedMedical flag unknown
Animal
Recorded
Juniper · A-2481
Source
Recorded
Field rescue · 5th & Main underpass
Intake status
Recorded
Needs review
Missing fields
Missing
Primary photo, Rabies cert, Listing owner
Required before routing to medical or listing.
Medical flag
Missing
Unknown
Exam pending — no vet notes attached.
Foster availability
Recorded
Yes · eligible now
Assigned reviewer
Recorded
J. Okafor, RVT
Next action
Recorded
Schedule full medical exam
Due Apr 12
Workflow handoff

Queue: needs review → medical exam → foster planning → adoption readiness. Publish remains blocked until required intake fields, owner assignment, and media are complete.

Owner: Unassigned · assign before routing

Illustrative. Fields and queue states come from the live shelter workspace.

Animal intake software

Start with intake that feeds every downstream decision.

The first pilot group of shelters and rescues is accepting requests. See how structured intake changes the rest of the workflow.