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How it works

One animal record, from intake to follow-up.

WhiskerMatch keeps the placement work connected: intake notes, applications, foster updates, public profile review, and follow-up tasks. AI can help draft and organize. People review, decide, and stay accountable.

Pilot
Plain sequence

The record should survive every handoff.

Start with what your team already has. Clean up the record. Flag what is missing. Require a person before anything public or placement-related moves forward.

One animal record
Juniper
Case A-2481 - owner assigned - review required
AI draft - human review
1
Intake notes

Clean fields, missing marked

2
Applications

Attached to the animal

3
Foster updates

Concerns routed back

4
Public profile

Reviewed before live

5
Follow-up tasks

Owner and due date visible

The workflow

Eight steps, written for the people doing the work.

Each step shows what comes in, what WhiskerMatch helps organize, what a person reviews, and what the team can trust next.

Animal comes in

What comes in
Paper notes, field notes, photos, shelter software exports, or a quick message from staff.
What gets organized
WhiskerMatch starts one animal record and keeps the source visible.
What a person reviews
A staff member checks the basics and assigns an owner.
What the team can trust
The team knows where the case starts and who is responsible.

Notes get cleaned up

What comes in
Messy intake details, partial history, and unknown fields.
What gets organized
AI can help turn messy notes into clean fields without inventing missing information.
What a person reviews
A person confirms what is known and leaves unknown fields marked unknown.
What the team can trust
The record is easier to read without pretending it is complete.

Missing information gets flagged

What comes in
Blank medical notes, unclear behavior context, missing photos, or no reviewer.
What gets organized
The system shows blockers and next actions instead of hiding them in comments.
What a person reviews
A named person resolves or accepts each blocker.
What the team can trust
Nothing important moves forward invisibly.

A staff member takes ownership

What comes in
A case that needs review, follow-up, or a public profile update.
What gets organized
The owner, due date, and current state stay visible on the record.
What a person reviews
The owner decides what is ready and what needs more work.
What the team can trust
The latest version does not depend on one person remembering it.

Public profile gets reviewed

What comes in
Profile draft, photos, known care notes, and anything still missing.
What gets organized
Draft fields can be prepared from known information.
What a person reviews
A real person reviews before the public profile goes live.
What the team can trust
The profile waits for review instead of publishing itself.

Applications stay attached

What comes in
Applicant messages, documents, household notes, and next steps.
What gets organized
Applications sit in a lane attached to the animal, not scattered across inboxes.
What a person reviews
Staff still make the call and handle applicant communication.
What the team can trust
The team can see who is waiting and what is missing.

Foster updates route back

What comes in
Check-ins, behavior notes, photos, and concerns from foster homes.
What gets organized
Updates are routed back to the animal record with type and urgency.
What a person reviews
Staff decide what changes the case, profile, or follow-up plan.
What the team can trust
A foster concern does not disappear in a group chat.

Follow-up stays on the case

What comes in
Reference checks, pickup notes, first-week check-ins, and return-risk signals.
What gets organized
Due dates and owners stay attached to the animal record.
What a person reviews
A person closes the loop or reopens work when something changes.
What the team can trust
The record survives the handoff after placement.
How it sits beside current tools

Your current shelter software can stay where it is.

WhiskerMatch is designed to start beside the tools your team already uses. Begin with one workflow instead of changing everything at once.

Current tools stay
  • Your shelter software
  • Spreadsheets
  • Paper intake forms
  • Email and group chats
Bring in what matters
One reviewed animal record
Sits beside them

Intake notes, applicants, foster updates, public profile status, and follow-up tasks stay connected with an owner, a date, and review state.

Review before public
Team and public surfaces
  • Public animal profiles
  • Applicant review
  • Foster updates
  • Follow-up tasks

Start with one workflow. Keep your current tools. Expand only when the team trusts the record.

Trust boundaries

AI prepares the work. People own every decision.

The system may help structure information, but it does not place an animal, reject an applicant, invent facts, or publish a profile by itself.

AI can help

draft, structure, summarize, and flag missing fields

People decide

staff review profiles, applications, and placement calls

Never automated

no auto-placement, no auto-rejection, no pay-to-rank

Missing stays missing

unknown fields are not filled with guesses

Named review required

a real person is attached before publishing

First pilot group accepting requests.

Start with one workflow. Keep your current tools.

If intake, applications, foster updates, profiles, or follow-up are scattered today, request pilot access and tell us where the work is hardest.