Skip to main content
Pilot
Privacy

Privacy, stated plainly.

WhiskerMatch stores the information needed to run public intake and authenticated shelter or rescue workflows. This page explains what that means.

Effective July 11, 2026
Plain-English summary

What this page governs

This policy covers the public WhiskerMatch website, Discovery Questionnaire and pilot-request submissions, authenticated accounts, shelter or rescue operational records, and uploaded files.

What it does not govern

Each shelter or rescue remains responsible for its own notices, permissions, retention decisions, and lawful use of information it enters into WhiskerMatch.

Contact

Veldarium Technology Systems LLC · cazar-brandes@outlook.com

Product-stage note

WhiskerMatch is a founder-led pilot product with a real backend. Public submissions and provisioned organizations' operational data are stored in Supabase-backed systems and processed by the application hosted on Vercel.

WhiskerMatch does not provide veterinary, legal, medical, behavioral, placement, or emergency services.

Who we are

WhiskerMatch is operated by Veldarium Technology Systems LLC. Privacy questions and requests can be sent to cazar-brandes@outlook.com.

What we collect and store

  • Category

    Public questionnaire submissions

    Examples

    Contact details, organization context, workflow answers, and other information a person chooses to submit.

    Purpose

    To review needs, understand shelter and rescue workflows, generate reports, and follow up on the submission.

  • Category

    Pilot requests

    Examples

    Name, email, organization, role, workflow description, and other pilot-fit information supplied through the request form.

    Purpose

    To review pilot fit, manage the request pipeline, provision approved organizations, and communicate about onboarding.

  • Category

    Accounts and sessions

    Examples

    Administrator identity, email address, role, organization membership, password hash, session and security state, invitations, and password-reset records.

    Purpose

    To authenticate users, enforce permissions, support invitations and password recovery, and protect organization boundaries.

  • Category

    Shelter or rescue operational data

    Examples

    Animal records, intake details, statuses, notes, tasks, applicants, foster records, holds, public-profile drafts, review history, and audit events.

    Purpose

    To provide the operational workflows used by a provisioned shelter or rescue organization.

  • Category

    Uploads

    Examples

    Animal photos and documents intentionally uploaded by authorized organization users.

    Purpose

    To attach source material and approved assets to the organization's records. Uploads are kept in private storage and accessed through controlled links.

  • Category

    Technical and security information

    Examples

    Request metadata, IP address, timestamps, response status, rate-limit state, and error information generated by the application or hosting provider.

    Purpose

    To operate, secure, troubleshoot, and prevent abuse of the service.

How public submissions work

The Discovery Questionnaire and pilot-request forms validate and store submitted information in the WhiskerMatch database before a success state is shown. They are not mailto-only workflows. A direct email link may also be offered as an optional alternative.

How authenticated workflows work

Provisioned users sign in to an organization-scoped application. Account, session, animal, applicant, foster, task, note, status, upload, and audit information may be processed and stored so the requested workflow can operate. Roles and server-side organization checks are used to limit access.

Infrastructure and service providers

  • Vercel hosts and delivers the application and may process standard request and diagnostic information.
  • Supabase provides the current Postgres database and private object storage used by WhiskerMatch.
  • Automated transactional email is optional. Core workflows do not depend on email delivery: invitations and password resets can be completed with manually copied links.

How we use information

  • Provide, secure, maintain, and troubleshoot WhiskerMatch.
  • Authenticate users and enforce organization and role boundaries.
  • Store and display records entered by authorized users.
  • Review questionnaire and pilot submissions and respond to them.
  • Improve workflows using operational feedback and non-identifying patterns.
  • Investigate abuse, reliability problems, and security incidents.

What we do not do

  • We do not sell or rent organization, applicant, adopter, foster, or animal data.
  • We do not use operational data for ad targeting.
  • We do not guarantee adoption, foster, placement, medical, or behavioral outcomes.
  • We do not make veterinary, legal, emergency, or final placement decisions for organizations.
  • We do not claim absolute security or a certification we have not earned.

Organization responsibility

Shelters and rescues remain responsible for the records they enter, the permissions they grant, the people they invite, the decisions they make, and whether information is appropriate to collect, retain, share, or publish. WhiskerMatch supports those workflows; it does not replace organizational judgment or professional advice.

Retention, access, correction, and deletion

Retention depends on the type of record, the organization's active use of the service, operational requirements, and applicable obligations. Authorized organizations can manage many records in the application and may request export, correction, or deletion by contacting us. Public submitters may also ask what information we hold about them and request correction or deletion where appropriate.

Children

WhiskerMatch is not directed to children under 13. If you believe a child submitted personal information without appropriate authorization, contact us so we can review and address it.

Security and limitations

We use technical and organizational safeguards appropriate to the current pilot stage, including HTTPS, server-side authentication, role checks, organization-scoped access, private storage, and security testing. No internet service is perfectly secure, and we do not promise absolute security.

Changes

We may update this policy as WhiskerMatch changes. Material updates will be reflected on this page with a revised effective date.