Operating software for shelters and rescues: $20/month per organization.
Product
Intake, care, fosters, applicants, the public profile, tasks and the audit trail are surfaces of the same animal record, not separate tools. Open Juniper’s record below and switch between them.
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
Blocker Foster update has not been reviewed
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
“Found near Edgewood Park. Friendly, no chip. Walked calmly past two dogs in the lobby.”
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
“Vaccines given at intake. Next booster in a year. No concerns noted.”
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
“Fine with our cat after a day. Startles at the doorbell, settles in a minute.”
Routed by Dana · foster coordinator, today 9:20 AM, to Jordan for review.
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
“Lease allows dogs. Question: how does she do with visitors at the door?”
No decision recorded. Nothing is scored.
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
Public now
HeldJuniper is a friendly three-year-old who has lived with other dogs. Her foster family says she is a joy on walks.
Out of date: misses today’s foster note.
Draft for review
DraftJuniper is a friendly three-year-old who has lived with other dogs and settled with her foster family's cat after a day. She startles at the doorbell and settles in a minute. Nobody has seen her with young children yet, so ask us.
Built from: Intake note, Foster check-in. Publishes only when Jordan approves.
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
Juniper
Case A-2481Dog · about 3 years · in foster with the Reyes household
Today · 10:18 AM
Jordan · volunteer reviewer held the public profile
Published → HeldReason: Latest foster note is not reflectedSource: Foster check-in
Today · 9:20 AM
Dana · foster coordinator routed the foster check-in for review
Source: Foster check-in
Day 1
Sam · intake coordinator attached the intake exam
Source: Intake exam
Day 0
Sam · intake coordinator marked child compatibility unknown
Blank → UnknownReason: Not observed, so not guessedSource: Intake note
Harbor Light Rescue and Juniper are fictional. Same animal, eight surfaces, one record.
The records add up to a working view of the organization: what is held, what waits on a person, what is overdue and who owns it.
Needs attention
Example workspace for a fictional rescue. Not WhiskerMatch usage data.
Juniper A-2481
Profile heldJordan · volunteer reviewer · Today · 4:00 PM
Foster behavior note requires review
River A-2479
Applicant reviewApplicant · Tomorrow · noon
Applicant document is still pending
Maple A-2477
Overdue by 1 dayLee · staff reviewer
Medical note is unknown
Scout A-2484
In fosterJordan · volunteer reviewer · Today · end of day
Foster supply need
Olive A-2485
Applicant reviewRuth · shelter director · Friday
Bonded-pair context needs a warmer profile rewrite
Otis A-2491
Profile heldJordan · volunteer reviewer · Today · 2:00 PM
Home-fit context needs applicant clarification
Marmalade A-2492
Applicant reviewApplicant · Tomorrow · 10:00 AM
Adopter education reply is pending
Wren A-2493
In fosterJordan · volunteer reviewer · Today · end of day
Kennel note and foster note disagree
Pretzel A-2494
Applicant reviewApplicant · Friday
Home-layout question is unanswered
Unnamed A-2495
Intake reviewLee · staff reviewer · Today · 5:00 PM
Medical and behavior history is unknown
Intake and care, fosters, adoption and public profiles run on the record. The command center, team access and the audit log support all four. Open any part for the detail.
Identity, lifecycle status, care plans, medical events, vaccinations, medications, weight and behavior observations stay attached to the record, dated and sourced, not summarized into a guess. Intake carries a review gate a named reviewer must clear.
| Field | What it holds | Owner | Drafting help | Humans decide | Never automated |
|---|---|---|---|---|---|
| Profile | Identity, current status, approved facts, and explicit unknowns. | Record owner | None | Confirm identity, facts, and status. | Infer identity, condition, or placement readiness. |
| Intake source | Finder notes, photos, forms, timing, and source attribution. | Intake coordinator | None | Confirm facts and urgent next steps. | Treat a photo or note as an assessment. |
| Care plan | Goals, recurring tasks, and a revision history. | Care team | None | Set goals, adjust tasks, and track completion. | Generate a diagnosis or treatment plan. |
| Medical / behavior caveats | Attributed source notes, dates, uncertainty, and stop rules. | Authorized staff reviewer | None | Interpret meaning and seek professional review. | Diagnose, prescribe, assess risk, or set treatment. |
| Applicant context | Application stage, documents, open questions, and replies. | Adoption coordinator | None | Review context and decide every outcome. | Rank, approve, reject, or place an applicant. |
| Public profile gate | Proposed public wording tied to reviewed sources, held until cleared. | Profile reviewer | Draft wording strictly from approved source facts. | Approve, hold, or request changes. | Publish or remove uncertainty. |
| Owner / due date | The person responsible for the current action, and when it's expected. | Workflow lead | None | Assign responsibility and set or change timing. | Make staffing, escalation, or contact decisions. |
| Source trail | The material supporting each important field or draft. | Record owner | None | Verify relevance, permission, and accuracy. | Invent a source or turn inference into fact. |
| Audit events | Who changed what, when, why, and from which source. | Organization administrator | None | Review accountability and resolve exceptions. | Rewrite or erase accountable history. |
Foster households, a portal fosters sign into directly, placements, and check-ins that set the next expected check-in. Foster notes carry an urgency flag, so a question does not wait behind routine updates.
Illustrative demo record: not customer data.
Illustrative demo record: not customer data.
Applicants track their own status through a secure portal. Every stage change is appended to the application's history. Outbound messages are approval-gated: no email sends without a named person approving it first.
Illustrative demo record: not customer data.
Illustrative demo record: not customer data.
A public profile is drafted, reviewed by a person, and versioned before it goes live. A materially relevant foster check-in re-flags a published profile for re-review. Animals with a longer story, such as blind, deaf, senior or FIV/FeLV-positive animals, get a Care Story with the same gate.
Held public profile and recorded the reason.
Routed the mobility observation to the adoption coordinator.
Marked home-fit context unknown: not guessed.
One view surfaces queues, due and overdue work, and anything that needs attention, across every part of the work, not one lane at a time.
Due, overdue, and needs-attention work gathered in one place, organization-wide.
Permission-aware search across the organization, with a Cmd/Ctrl+K command palette. Never returns another organization's records, even in autocomplete.
An organization-wide task queue with bulk actions, plus scheduling with conflict detection.
Ten roles, from shelter director down to read-only access, each see only what their work requires. Every record is scoped to the signed-in organization on the server, never by anything the client sends. Volunteers get their own opportunities, shift signups, and service-hour records; inventory tracks stock with a real ledger, not a spreadsheet guess.
Priorities, policy, escalation, staffing, and operating judgment.
Questions, responses, applicant review, placement decisions, and exceptions.
Which facts are confirmed, which remain unknown, and what needs assessment.
What needs action, what needs staff review, and how the foster is supported.
Approve, hold, or request changes within the role the shelter assigned.
Reports on the same records every other part of the work writes to, scoped to your organization, not a modeling layer, and not predictive analytics. An append-only audit log records who changed what, when, why, and from which source, across every part above.
Operational reporting scoped to one organization's own records.
Append-only: actor, action, target, and metadata for every material change, across every part above.
One workflow at a time: animal intake, foster coordination, adoption application tracking, foster-based rescues, and how WhiskerMatch fits with shelter management software.
Across all seven parts, the only drafting help today is a first draft of public-profile wording, written strictly from source facts already on the record. Every draft is labeled “ai” or “template”, and the same step works from a plain, rule-based template when no drafting provider is connected. Nothing above changes an animal’s status, an applicant’s stage, or a publish decision except a person choosing to.
Bring one workflow, the sources it depends on, and the people who own its decisions. WhiskerMatch can run beside the rest of your tools.
