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Shelter operations resource

FIV/FeLV cat adopter education checklist

Prepare clear, source-backed answers to the questions that most often talk an adopter out of an FIV- or FeLV-positive cat.

A rushed or uncertain answer loses a good adopter faster than the diagnosis does. This checklist keeps the explanation ready.

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01

The facts to have ready

  • How the virus does and does not spread.
  • What routine care looks like day to day.
  • What a vet relationship should confirm going forward.
Transmission facts
Vet confirmation
02

Common adopter fears

  • Fear of risk to other pets in the household.
  • Fear of a shortened or difficult life.
  • Fear of unknown or expensive ongoing care.
Adopter fear
Calm, accurate answer
03

What to send the adopter

  • A plain-language explanation, not a medical lecture.
  • The source behind the information.
  • Who to contact with follow-up questions.
Explanation sent
Follow-up contact
04

Reviewer sign-off

  • Confirm the vet note is attached and current.
  • Confirm the adopter's actual questions were answered, not just anticipated.
  • Record the reviewer and decision.
Reviewer
Decision

If this worksheet surfaces a specific handoff problem, WhiskerMatch can start with that one workflow while the rest of your tools stay in place.

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